Supervise the operation of slot machines and performance of slot floor staff during assigned shift in compliance with Slot Department Policy & Procedures, ensuring 4-Star/4-Diamond guest service is provided to Slot players within assigned area.
The Vice President of Information Technology/CIO partners and collaborates with the Executive team to establish business objectives and technical strategies and determine what technologies are needed to achieve them. This role is responsible for directing property wide information systems/mainframe to ensure proper function and interplay with all departments. Ensures reliability, uptime and user compatibility from the mainframe both individually and through the IT team. Establishes department policies and procedures in conjunction with Minimum Internal controls as defined by Morongo Gaming Agency
The primary responsibility of the VIP Agent II is to generate outbound calls to qualified potential casino guests as directed by the Player Development management team. All duties are to be performed in accordance with departmental and company, policies, practices, and procedures, as well as within the framework of MCRS’s strategic plan.