Greet all guests upon their arrival at the Hotel Front Desk, efficiently check them in to the hotel and offer any assistance possible. 

Assists bartender in stocking and cleaning bar. Also expected to provide the utmost in customer service to our guests. 

The Assistant Controller supports the Controller in managing the financial functions of Morongo Casino Resort & Spa. This role is critical in ensuring accurate financial reporting, compliance with accounting standards, and overseeing the daily financial operations of the property. The Assistant Controller also plays a key role in the development and management of financial staff, financial audits, and the implementation of policies to enhance operational efficiency and profitability. In addition, the Assistant Controller will collaborate with senior management in strategic decision-making and financial planning to help drive the success and growth of the resort.

Shift Manager is responsible for the operation of the cashier cage and player services during assigned shift

Guest service, guest greeter in spa or pool areas.  Cleaning therapy rooms, halls, storage rooms and spa lobby.  Maintaining the Fitness center.  Stocking of supplies for Spa.

Assist guests with check cashing, chip redemption, and other methods of supplying cash for gambling needs.

Provides 4-Diamond service by greeting guests, taking food and beverage orders, processing payments, and delivering food.

Services guest by taking food orders, drink orders and ringing up items.   

The Casino Host’s main responsibility is to develop and maintain effective working relationships with Morongo Casino, Resort & Spa’s very best players, provide services to them to build player loyalty, and to increase the number of visits and/or amount played by those players. Hosts must develop and maintain strong working relationships with key allies throughout the property and in the community to ensure players have the gaming experience they expect, and to generate leads for new business.

Responsible for serving cocktails and beverages to players at the pool. Provide excellent guest service.  Bus glasses and, generally, maintain cleanliness of assigned sections. 

This position is responsible for the preparation of soups, sandwiches, entrees of a medium complexity.

This position is responsible for the preparation of soups, sandwiches, entrees of a medium complexity.

Responsible for the upmost guest service while dealing Poker and Blackjack games.

Responsible for the proper operation and conduct of Table Games in accordance with house rules and applicable gaming regulations

Director is responsible for the overall Marketing strategy for MCRS including planning, developing, directing advertising and marketing activities. Responsible for Player Development Department, Promotions, Advertising, Winners’ Club, and Graphics Departments. 

In addition to all the dealer requirements, this position is entry level management.

Performs a variety of routine maintenance duties for the Engineering Department such as electrical, plumbing, HVAC, and refrigeration.

Provide prompt, courteous and accurate service to all Table Games guests while supervising all activity in their designated pit area concerning the game. 

Responsible for delivering food and beverage orders to the Sunset Bar & Grill. Provide quality guest service in a prompt, courteous and knowledgeable fashion.

Responsible for keeping assign grounds and outside areas clean and free of debris, presenting the guests a safe and pleasant sight.