Greet all guests upon arrival to the resort, ensure doors are opened in cars, guests are assisted out of the car, and welcomed to the property. Valet park cars for guests, and retrieve cars upon request.
Oversee shift activities including player services cage transaction verifications, casino credit, scheduling, compliance with all Internal Controls, and Title 31 Compliance. Assistant in implementing and evaluating promotions and revenue tracking progress with the Morongo Rewards player’s card program.
Maintain the day-to-day supervision of the Market Place by supervising and coordinating the activities of food service personnel engaged in the preparation and serving of meals.
Supervise the operation of slot machines and performance of slot floor staff during assigned shift in compliance with Slot Department Policy & Procedures, ensuring 4-Star/4-Diamond guest service is provided to Slot players within assigned area.