Responsible for dealing games of Poker & Blackjack, as well as supervising the floor by directing operations and administrative functions to ensure the poker & blackjack room is financially and managerially successful.

Assist the shift supervisor in directing operations and administrative functions to ensure the poker and blackjack tables are financially and managerially successful.

Controls and issues currency and cash used by the resort.

Responsibilities are to manage and direct the operation of the Information Technology (IT) department. Co-develop department policies and procedures in conjunction with Minimum Internal controls as defined by Morongo Gaming Agency. Reviews, evaluates, implements and maintains the IT environment to include computer hardware and software, computer peripherals, telephone hardware and software, and other hardware and appliances necessary to the IT operations.

Responsible for restaurant operations including multiple outlets that make up The MarketPlace culinary experience. Responsible for ensuring restaurant operations are profitable, managing the front of house restaurant team, support and communicate with the back of house team for a cohesive dining experience, and ensuring all guests experience AAA 4-Diamond service

Coordinates and manages the activities of the Morongo Rewards department. Including for development, implementation, management and evaluation of Promotions, Morongo Rewards players, and revenue tracking programs.

Prepares sandwiches, sandwich fillings, salads, cold dishes, and appetizers

At the direction of the Shift/Assistant Shift Manager, assists in accounting for all Table Games operation during their shift.   

Provide sanitation and deep cleaning of entire bar area. Ensure a clutter free clean environment for our guest’s, maintain our 4-Diamond cleanliness standards.

Promote the Morongo Rewards by assisting patrons through the membership process and answer questions.

Greet all guests upon arrival to the resort, ensure doors are opened in cars, guests are assisted out of the car, and welcomed to the property. Valet park cars for guests, and retrieve cars upon request.

Responsible for delivering food and beverage. Provide quality guest service in a prompt, courteous and knowledgeable fashion

Responsible for maintenance, troubleshooting and repair of Slot Machines, Video Lottery, Class II bingo and related electronic gaming devices on the casino floor.  

Supervise Casino Housekeeping functions and staff to ensure upkeep of the Casino and Public Areas.    

Supervise the operation of slot machines and performance of slot floor staff during assigned shift in compliance with Slot Department Policy & Procedures, ensuring 4-Star/4-Diamond guest service is provided to Slot players within assigned area.

Performs a variety of routine maintenance duties for the Engineering Department. 

Provide technical support for users in the following areas: desktop, networking, telephone/PBX, installation and setup of new desktop hardware, install and maintain networked printers, helpdesk assistance, application troubleshooting and support AS/400 applications.

Act as a liaison between VIP guests and resort to ensure the delivery of the highest level of guest service to Morongo Casino, Resort and Spa guests.